Paid plan benefit

Host template library

Guest message templates, listing setup checklists and five-star host playbooks — written to be copied straight into Airbnb Quick Replies. Operator unlocks the core pack; Portfolio unlocks every template.

Free plan — previews only. 15 templates available on paid plans.

Templates are a paid plan benefit

Operator ($29/mo) unlocks the core guest messages, setup checklist and pricing playbook. Portfolio ($79/mo) unlocks all of it — problem-handling scripts, review responses, the photo running order, weekly routine and the 12 five-star hacks.

The booking confirmation
Send instantly when a booking is confirmed
Guest messages
Operator

Sets expectations, opens a conversation and surfaces special occasions.

Included with the Operator plan. Create an account to unlock.
The pre-arrival details
Send 24 hours before arrival
Guest messages
Operator

Everything a guest needs to get in without messaging you.

Included with the Operator plan. Create an account to unlock.
The settling-in check
Send 1–2 hours after check-in time
Guest messages
Operator

Intercepts complaints before they become a three-star review.

Included with the Operator plan. Create an account to unlock.
The check-out reminder
Send the evening before check-out
Guest messages
Operator

Warm, low-friction instructions that protect your turnover window.

Included with the Operator plan. Create an account to unlock.
The thank-you and review nudge
Send within 2 hours of check-out
Guest messages
Operator

The single highest-ROI message you will send — drives review rate above 70%.

Included with the Operator plan. Create an account to unlock.
The problem response
When something breaks or goes wrong
Guest messages
Portfolio

Acknowledge, act, compensate — in that order.

Included with the Portfolio plan. Create an account to unlock.
The polite decline
When a guest asks for a discount
Guest messages
Portfolio

Protects your rate without burning the booking.

Included with the Portfolio plan. Create an account to unlock.
The flexible yes
When a guest requests a late check-out
Guest messages
Portfolio

A free yes that reliably buys a five-star communication score.

Included with the Portfolio plan. Create an account to unlock.
The guest review you write
Leave for every guest who deserves it
Guest messages
Portfolio

Reviews are double-blind — yours triggers theirs.

Included with the Portfolio plan. Create an account to unlock.
Response to a critical review
24 hours after a bad review lands — never sooner
Guest messages
Portfolio

Written for future guests, not for the reviewer.

Included with the Portfolio plan. Create an account to unlock.
Listing setup completion checklist
Before you publish a new unit
Checklists
Operator

The ten items that decide whether your listing ranks on day one.

Included with the Operator plan. Create an account to unlock.
The 15-shot photo running order
Photo day, before upload
Checklists
Portfolio

Shoot and upload in this exact order. Caption every single photo.

Included with the Portfolio plan. Create an account to unlock.
The weekly 20-minute host routine
Every Sunday
Checklists
Portfolio

The operating rhythm that keeps occupancy and ratings from drifting.

Included with the Portfolio plan. Create an account to unlock.
Pricing rules that don't leave money behind
At launch and every quarter after
Playbooks
Operator

Floors, ceilings, uplifts and the orphan-night rule.

Included with the Operator plan. Create an account to unlock.
The 12 five-star hacks (4.7 → 4.9)
Pick three this week
Playbooks
Portfolio

The cheap, repeatable moves that move you into the higher search tier.

Included with the Portfolio plan. Create an account to unlock.